Privacy Policy
Effective Date: June 1, 2026
Last Updated: June 1, 2026
1. INTRODUCTION
Andrea McGeorge Counselling & Consulting Ltd (DBA Talk2Reconnect) (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, coaching services, communications, programs, and related activities.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. COMPANY INFORMATION
Andrea McGeorge Counselling & Consulting Ltd (DBA Talk2Reconnect)
Pitt Meadows, British Columbia, Canada
Email: [email protected]
Website: www.talk2reconnect.com
3. INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including:
Personal Information
• First and last name
• Email address
• Telephone number
• Mailing address
• Appointment information
• Billing and payment information
• Information submitted through forms
• Information shared during coaching sessions
Technical Information
We may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referral sources
• Cookies and similar tracking technologies
4. HOW WE COLLECT INFORMATION
Information may be collected when you:
• Visit our website
• Complete online forms
• Schedule appointments
• Subscribe to newsletters
• Register for programs
• Purchase services
• Communicate with us by email
• Communicate with us by SMS
• Participate in coaching sessions
5. HOW WE USE YOUR INFORMATION
We may use collected information to:
• Deliver coaching services
• Schedule and manage appointments
• Communicate regarding services
• Process payments
• Send requested information
• Improve website functionality
• Improve client experience
• Conduct business operations
• Comply with legal obligations
• Protect against fraud or misuse
6. SMS COMMUNICATIONS
If you provide your mobile number and consent to receive SMS communications, we may send messages regarding:
• Appointment reminders
• Scheduling changes
• Meeting reminders
• Coaching-related communications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
You may request assistance by replying HELP or contacting [email protected].
Consent to receive SMS communications is not a condition of purchasing services.
Mobile information and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
7. EMAIL COMMUNICATIONS
We may send emails regarding:
• Appointment confirmations
• Service updates
• Program information
• Educational resources
• Newsletters
• Business communications
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Transactional communications may continue when necessary to provide services.
8. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to:
• Improve website functionality
• Analyze website traffic
• Understand visitor behavior
• Enhance user experience
You may adjust your browser settings to decline cookies, although some website functionality may be affected.
9. ANALYTICS
We may use analytics services to help understand how visitors interact with our website.
Analytics information may include:
• Pages visited
• Time spent on pages
• Device information
• Geographic information
• Traffic sources
This information is generally collected in aggregated form.
10. PAYMENT PROCESSING
Payments may be processed through third-party payment providers.
Andrea McGeorge Counselling & Consulting Ltd (DBA Talk2Reconnect) does not store complete payment card information on its servers.
Payment information is subject to the privacy and security practices of the payment processor.
11. SHARING OF INFORMATION
We do not sell personal information.
We may share information with trusted service providers that assist with:
• Website hosting
• Scheduling services
• Payment processing
• Email delivery
• SMS messaging
• Business operations
These providers are permitted to use information only as necessary to provide services.
We may also disclose information when required by law.
12. CONFIDENTIALITY OF COACHING INFORMATION
Information shared during coaching sessions will be treated with care and discretion.
However, coaching services are not protected by therapist-client privilege or legal confidentiality protections applicable to licensed healthcare professionals.
Information may be disclosed when:
• Required by law
• Necessary to comply with a court order
• Necessary to protect safety
• Necessary to investigate fraud or unlawful activity
13. DATA RETENTION
We retain personal information only as long as reasonably necessary for:
• Service delivery
• Business operations
• Legal compliance
• Record keeping
When information is no longer needed, we will take reasonable steps to securely delete or anonymize it.
14. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users acknowledge that information transmitted electronically is done at their own risk.
15. INTERNATIONAL USERS
Although Andrea McGeorge Counselling & Consulting Ltd (DBA Talk2Reconnect) is located in British Columbia, Canada, we may provide services to individuals located in the United States and other jurisdictions.
By using our services, you understand that information may be processed and stored in Canada or in other countries where our service providers operate.
16. CHILDREN’S PRIVACY
Our services are intended for adults.
We do not knowingly collect personal information from individuals under eighteen (18) years of age.
If we learn that information has been collected from a minor, we will take reasonable steps to delete it.
17. YOUR RIGHTS
Subject to applicable law, you may have the right to:
• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Request information regarding how your data is used
Requests may be submitted to [email protected].
18. THIRD-PARTY
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
19. CHANGES TO THIS PRIVACY POLICY
Andrea McGeorge Counselling & Consulting Ltd (DBA Talk2Reconnect) may modify this Privacy Policy from time to time.
Any updates will be posted on our website with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
20. CONTACT INFORMATION
If you have questions regarding this Privacy Policy or your personal information, please contact:
Talk2Reconnect.com
Pitt Meadows, British Columbia, Canada
Email: [email protected]
Website: www.talk2reconnect.com