Effective Date: June 1, 2026
Last Updated: June 1, 2026
1. INTRODUCTION
Welcome to Andrea McGeorge Counselling & Consulting Ltd (DBA Talk 2 Reconnect) (“Company,” “we,” “our,” or “us”).
These Terms and Conditions (“Terms”) govern your use of the website located at www.talk2reconnect.com, our coaching services, programs, digital content, communications, and any related products or services.
By accessing our website, scheduling services, purchasing programs, participating in coaching sessions, or otherwise engaging with Talk 2 Reconnect, you agree to be bound by these Terms.
If you do not agree with these Terms, you should discontinue use of our services immediately.
2. COMPANY INFORMATION
Andrea McGeorge Counselling & Consulting Ltd (DBA Talk 2 Reconnect)
Pitt Meadows, British Columbia, Canada
Website: www.talk2reconnect.com
3. DESCRIPTION OF SERVICES
Andrea McGeorge Counselling & Consulting Ltd (DBA Talk 2 Reconnect) provides relationship coaching, relationship education, communication training, workshops, programs, consulting services, educational materials, digital content, and related services designed to support married couples in improving communication, emotional connection, and relationship satisfaction.
Services are educational and coaching-based in nature.
4. NO THERAPY OR COUNSELING RELATIONSHIP
Andrea McGeorge Counselling & Consulting Ltd (DBA Talk 2 Reconnect) does not provide psychotherapy, marriage and family therapy, counseling, psychiatric care, psychological services, legal advice, medical advice, or crisis intervention.
Participation in coaching services does not establish a therapist-client, counselor-client, physician-patient, attorney-client, or other professional treatment relationship.
Clients are solely responsible for obtaining appropriate professional services when needed.
5. ELIGIBILITY
You must be at least eighteen (18) years of age to use our services.
By using our services, you represent and warrant that you have the legal capacity to enter into binding agreements.
6. CLIENT RESPONSIBILITIES
Clients agree to:
• Participate honestly and respectfully
• Take responsibility for their own decisions and actions
• Complete agreed-upon exercises and assignments
• Communicate openly regarding scheduling and participation
• Seek appropriate professional support when circumstances exceed the scope of coaching
Clients understand that coaching is collaborative and results depend largely upon the client’s commitment and implementation.
7. NO GUARANTEE OF RESULTS
While Andrea McGeorge Counselling & Consulting Ltd (DBA Talk 2 Reconnect) strives to provide valuable coaching and educational services, individual results vary significantly.
We make no guarantees, representations, or warranties regarding:
• Relationship outcomes
• Marital reconciliation
• Emotional outcomes
• Financial outcomes
• Personal outcomes
• Any specific results from participation in coaching services
8. PAYMENT TERMS
All fees are due according to the payment schedule agreed upon at the time of enrollment or purchase.
Failure to make required payments may result in suspension or termination of services.
Clients remain responsible for any outstanding balances owed.
9. REFUND POLICY
Unless otherwise stated in writing, coaching services, completed sessions, digital products, downloadable resources, and educational materials are non-refundable.
Any exceptions shall be made solely at the Company’s discretion.
10. APPOINTMENTS, CANCELLATIONS, AND RESCHEDULING
Clients are responsible for attending scheduled appointments.
Requests to cancel or reschedule should be made at least twenty-four (24) hours before a scheduled session.
Missed appointments or late cancellations may be forfeited and may not qualify for replacement sessions.
11. CONFIDENTIALITY
Talk2Reconnect will make reasonable efforts to maintain the confidentiality of information shared during coaching sessions.
However, confidentiality cannot be guaranteed in all circumstances, including:
• Legal requirements
• Court orders
• Threats of harm to self or others
• Technology failures
• Unauthorized access beyond our reasonable control
Clients understand that electronic communications may involve inherent security risks.
12. INTELLECTUAL PROPERTY
All materials provided by Andrea McGeorge Counselling & Consulting Ltd (DBA Talk2Reconnect), including but not limited to:
• Worksheets
• Assessments
• Training materials
• Videos
• Audio recordings
• Programs
• Written content
• Website content
remain the exclusive intellectual property of Talk2Reconnect.
No material may be copied, reproduced, distributed, sold, modified, published, or used for commercial purposes without prior written permission.
13. WEBSITE USE
Users agree not to:
• Violate any laws
• Interfere with website functionality
• Attempt unauthorized access
• Upload malicious software
• Use the website for unlawful purposes
We reserve the right to restrict or terminate access at any time.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Andrea McGeorge Counselling & Consulting Ltd (DBA Talk2Reconnect) and its officers, directors, employees, contractors, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from:
• Use of services
• Inability to use services
• Relationship outcomes
• Decisions made by clients
• Third-party actions
• Website interruptions
• Technology failures
Total liability shall not exceed the amount paid by the client for services during the twelve (12) months preceding the claim.
15. INDEMNIFICATION
Clients agree to indemnify, defend, and hold harmless Andrea McGeorge Counselling & Consulting Ltd (DBA Talk 2 Reconnect) from any claims, damages, liabilities, losses, costs, or expenses arising from:
• Client actions
• Client decisions
• Misuse of services
• Violations of these Terms
16. THIRD-PARTY SERVICES
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
17. SMS COMMUNICATIONS
By providing your mobile number and opting into SMS communications, you consent to receive appointment reminders, scheduling updates, meeting reminders, and coaching-related communications.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent is not a condition of purchase.
Mobile information will not be sold or shared with third parties for marketing purposes.
18. TERMINATION
Talk 2 Reconnect reserves the right to suspend or terminate services at any time if:
• These Terms are violated
• Client conduct is abusive or disruptive
• Payment obligations are not met
• Services are no longer appropriate
Termination shall not eliminate any outstanding financial obligations.
19. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada.
20. DISPUTE RESOLUTION
The parties agree to first attempt to resolve disputes through good-faith discussion and informal negotiation.
Any legal proceeding shall be brought exclusively before the courts of British Columbia, Canada.
21. SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
22. CHANGES TO THESE TERMS
Talk2Reconnect reserves the right to modify these Terms at any time.
Updated Terms will be posted on the website with a revised effective date.
Continued use of services constitutes acceptance of any revisions.
23. CONTACT INFORMATION
Talk 2 Reconnect
Pitt Meadows, British Columbia, Canada
Website: www.talk2reconnect.com